Contact us
Email hello@fibilabs.com with “Wheel to Win” in the subject line. To help us look into your issue, please include:
- App version — the version of Wheel to Win you’re using
- Device model — for example, your iPhone model
- iOS version — found in Settings → General → About
- A short description of the issue — what you were doing, what you expected, and what happened instead
Screenshots or a screen recording can also help, if you’re comfortable sharing them.
Basic troubleshooting
Many common issues can be resolved with these steps:
- Restart the app. Fully close Wheel to Win and open it again.
- Check your internet connection. An internet connection is needed when the app refreshes or downloads game content. Make sure you’re connected to Wi‑Fi or cellular data, then try again.
- Update to the latest version. Make sure you’re running the latest version of Wheel to Win available to you.
If the problem continues after trying these steps, please contact us with the details listed above.
Privacy
To learn how Wheel to Win handles information, read the Wheel to Win Privacy Policy.